We may collect the following categories of personal information:
• Name
• Phone number
• Email address
• Mailing address
• Organization name and role
• Course enrollment and progress data
• Payment information (processed securely through our gateway)
• Other information you provide voluntarily, such as preferences, interests, and feedback.
The personal information collected is used for the following purposes:
• To provide and manage your access to courses, certificates, and learning materials
• To communicate with you about courses, updates, and services
• To process payments and manage subscriptions
• To respond to your inquiries and provide support
• To improve our services and understand learner needs
• To meet legal obligations or protect the safety and security of True Academy
You may opt out of receiving communications from us at any time by:
•• Replying to any of our text messages with the word "STOP"
• Following the unsubscribe link in our emails
• Contacting us directly at academy@true.inc to request removal from all forms of communication
We do not sell or share your personal information with third parties for their marketing purposes. We may share your personal information with service providers and contractors (such as payment processors and learning platform providers) who help us deliver our services. These third parties are required to maintain the confidentiality of your information.
We implement and maintain reasonable security procedures and practices appropriate to the nature of the personal information we collect, use, and maintain. However, no security system is completely secure, and we cannot guarantee the security of your data. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable law.
We may update this Privacy Policy from time to time. Changes will be posted on our website, and you are encouraged to review this policy periodically.
you have any questions or concerns about this Privacy Policy, please contact us at academy@true.inc.