Refund Policy 

At TRUE Academy, we want you to feel confident in your investment in professional development. This Refund Policy explains our approach to refunds for our two types of offerings.

True Development Series Courses (Lifetime Access)

These courses are sold with lifetime access. Because the content is digital and immediately accessible, refunds are generally not available after purchase. However, we offer a 30-day money-back guarantee from the date of purchase. If you are not satisfied within the first 30 days, contact us at academy@true.inc and we will process a full refund.

General Academy Masterclasses (Subscription)

Subscriptions can be canceled at any time through your account settings. Cancellation will take effect at the end of your current billing period. No refunds will be issued for partial months already paid. You will retain access until the end of the billing cycle in which you cancel.

Group Purchases and Custom Licensing 

Refunds for group purchases, team licensing, or custom organizational agreements are handled on a case-by-case basis. Please contact us directly at academy@true.inc for assistance.

How to Request a Refund

To request a refund under the 30-day guarantee, email academy@true.inc with your order number and a brief explanation. Refunds will be processed within 5–10 business days to the original payment method.

Changes to this Policy

We may update this Refund Policy from time to time. Any changes will be posted on our website.

Contact Us

If you have any questions about this Refund Policy, please contact us at academy@true.inc.